Dear ,

Bangkok Airways would like to thank you for your continued trust and support during these difficult times. As health and safety is always our top priority, it is necessary for the airline to adjust or suspend certain services and set up precautionary measures during COVID-19 pandemic in compliance with the guidelines laid out by the Ministry of Public Health and the Civil Aviation of Thailand. However, Bangkok Airways aims to provide highest level of comfort and satisfaction in our passenger services even with certain limitations under these circumstances. To make sure we are working our way to meet your expectations, we kindly invite you to complete customer satisfaction survey on your travel experience with Bangkok Airways. Passenger may provide feedback on our response to the current situation in a comment box at the end of the survey. Your comments and feedbacks are crucial to product and service development for the airline.


Passengers who complete the survey within deadline will stand a chance to win 2 roundtrip economy class tickets between Bangkok – Phuket and Bangkok – Chiang Mai. Participation to this customer satisfaction survey and lucky draw is reserved to invited passenger only*

Survey period: 17 January 2020 to next Tuesday from the date you received this invitation email but not after 30 June 2020 (Thailand time GMT+7)
Lucky draw date: 10 July 2020
Announcement of lucky draw winner:

Winners will be announced and posted on esurvey.bangkokair.com and email will be sent directly to winners on 17 July 2020*.



By clicking below button, your personal information will be processed based on the company’s “Privacy Policy”.

Bangkok Airways continues to closely monitor the situation and follows recommendations in order to provide travel confidence and highest level of safety to our passengers and staff. For more information and COVID-19 updates from Bangkok Airways, please visit here.

Thank you in advance for your co-operation and feedback.

Sincerely yours,

Customer Experience
Bangkok Airways


Remarks:
* This invitation was sent to the email address retrieved from the passengers' booking itinerary. Chances are you might receive more than one invitation to participate. Your co-operation is appreciated in filling out the online survey form once only per an invitation.

* Chances are your email addresses are shared by one or more persons, and this survey is being participated or already submitted by another person using your e-mail address on your behalf that is beyond our control. Only one submission per an invitation allowed. Anyhow, lucky winners' full name must match with invited passenger names.

* Announcement will be made by e-mail address with its part hidden.

You can get an instant answer about questionnaire inquiry from FAQs here.

Disclaimer:
"The message and any files attached are intended solely for the use of the person to whom it is addressed and may contain information that is confidential and privileged under applicable laws. If you are not the intended recipient, you are hereby notified that any use, review, disclosure, copying, printing, distribution or dissemination of this message is prohibited. We take no responsibility of any reliance that you may place on this message and we further take no responsibility for any viruses or other damaging elements that may be contained in this email together with any of its attachments. If you have received this message in error, please notify us by return email and arrangements will be made to retrieve the same from you."