Dear ,

To make sure we are working our way to meet your expectations, we kindly invite you to complete customer satisfaction survey on our performance based on your experience regarding flight specified in this survey i.e. PG //-. Passenger may provide feedback in a comment box at the end of the survey. Your comments and feedbacks are crucial to product and service development for the airline.

Passengers who complete the survey within deadline will stand a chance to win 2 roundtrip economy class tickets between Bangkok (Suvarnabhumi) – Phuket.

Participation to this customer satisfaction survey and prize is reserved for invited passenger only*

Survey period: 11 July 2024 to date specified in this invitation email but not after 31 December 2024 (Thailand time GMT+7)
Announcement of lucky winner :

Winners will be announced and posted on and email will be sent directly to winners on 8 January 2025*.

By clicking below button, your personal information will be processed based on the company’s “Privacy Policy”.

Thank you in advance for your co-operation and feedback.

Sincerely yours,

Customer Experience Management
Bangkok Airways

* This invitation was sent to the email address retrieved from the passengers' booking itinerary. Chances are you might receive more than one invitation to participate. Your co-operation is appreciated in filling out the online survey form once only per an invitation.

* Chances are your email addresses are shared by one or more persons, and this survey is being participated or already submitted by another person using your e-mail address on your behalf that is beyond our control. Only one submission per an invitation allowed. Anyhow, lucky winners' full name must match with invited passenger names.

* Announcement will be made by e-mail address with its part hidden.

You can get an instant answer about questionnaire inquiry from FAQs here.

"The message and any files attached are intended solely for the use of the person to whom it is addressed and may contain information that is confidential and privileged under applicable laws. If you are not the intended recipient, you are hereby notified that any use, review, disclosure, copying, printing, distribution or dissemination of this message is prohibited. We take no responsibility of any reliance that you may place on this message and we further take no responsibility for any viruses or other damaging elements that may be contained in this email together with any of its attachments. If you have received this message in error, please notify us by return email and arrangements will be made to retrieve the same from you."