FlyerBonus Service Fees & Updates
Effective January 1st 2011, a NEW Service Fee structure will apply to all transactions pertaining to FlyerBonus Air Award Tickets and Non-Air Award Certificates (issued from January 1st 2011 onwards).
In Thailand, service fees are payable in Thai Baht (THB) and in US Dollars or the applicable local currency for all other countries.
|Award Redemption Fee*|
|Within Thailand (per transaction, per person)||650||20|
|Flight or date changes for Award Tickets|
|Within Thailand (per sector, per person)||800||25|
|International (per sector, per person) (effective July 18, 2018)||1,000||30|
|Re-routing of Award Tickets|
|Within Thailand (per transaction, per person) (effective July 18, 2018)||1,800||55|
|International (per transaction, per person) (effective July 18, 2018)||3,000||90|
|Award Ticket Point Re-deposits (for unused and valid booking)**|
|Within Thailand (per transaction, per person)||1,000||30|
|International (per transaction, per person)||2,000||60|
* The award redemption fee is non-refundable
** For standard award tickets: any unused points can be re-deposited within 30 days of the award redemption date and before the issuance of the ticket. Unused points can be re-deposited to member accounts, less any expiring points.
|Service Fees for Non-Air Award Certificates||THB||USD|
|Point re-deposit of valid certificates (for unused and valid award voucher)**|
|Point re-deposit of valid certificates||1,500||45|
For point re-deposits on valid Non-Air award certificates, members may choose to deduct 50% of the total points redeemed for each award as service fee payment