Dear ,

Thank you for being a part of our success. We remain committed to providing our passengers with the highest standards in service delivery. To ensure our endeavours to exceed these standards are met, we want to hear from you on our performance based on your experience regarding flight specified in this survey. Your feedback via our Customer Satisfaction Survey will be gratefully received.

As a reward for your efforts, we will enter you into a lucky draw to win Round Trip flights between Bangkok Suvarnabhumi and Phuket, Krabi or Chiang Mai (2 seats per award) in Economy Class

Simply click on the following link to complete the online survey no later than the deadline specified in this invitation (Thailand Local Time GMT+7)

Kindly note that this Customer Satisfaction Survey Invitation and Lucky Draw is for invited passengers  only.*

The survey will run between: 17 January 2020 until Tuesday next week from the date of receiving this invitation but not later than 30 June 2020 (Thailand local time, GMT+7)
The ballot will be drawn on: 10 July 2020
The winner will be informed by: Email from 17 July 2020 with an announcement also made on

By submitting this form you agree that we will process your data in line with our “Customer Information”.

Thank you in advance for your co-operation and feedback.

Sincerely yours,

Customer Experience
Bangkok Airways

* This invitation was sent to the email address retrieved from the passengers' booking itinerary. Chances are you might receive more than one invitation to participate. Your co-operation is appreciated in filling out the online survey form once only per an invitation.

* Chances are your email addresses are shared by one or more persons, and this survey is being participated or already submitted by another person using your e-mail address on your behalf that is beyond our control. Only one submission per an invitation allowed. Anyhow, lucky winners' full name must match with invited passenger names.

* Announcement will be made by e-mail address with its part hidden.

You can get an instant answer about questionnaire inquiry from FAQs here.

"The message and any files attached are intended solely for the use of the person to whom it is addressed and may contain information that is confidential and privileged under applicable laws. If you are not the intended recipient, you are hereby notified that any use, review, disclosure, copying, printing, distribution or dissemination of this message is prohibited. We take no responsibility of any reliance that you may place on this message and we further take no responsibility for any viruses or other damaging elements that may be contained in this email together with any of its attachments. If you have received this message in error, please notify us by return email and arrangements will be made to retrieve the same from you."