Forgotten your log in password

If you have issues when you try to sign in, simply use these steps to reset your FlyerBonus password.

  1. Click here to reset a new password.
  2. Validate your FlyerBonus membership number and click ‘Submit’ button.
  3. A verification link will be sent to your registered email.
  4. Click the link in the email you received from FlyerBonus.
  5. Reset your password in order to access the membership account.

The password must be 6-10 characters in length and contain any combination of a-z, A-Z and 0-9. Special characters and symbols are permitted with the exception of $, &, <, and >.