FAQs

Service Fees (Points+Cash) THB USD
Flight or date changes for  Points+Cash Tickets
Within Thailand  (per sector, per person) 800 25
International  (per sector, per person) 1,000 30
Re-routing of Points+Cash Tickets    
Within Thailand  (per sector, per person) 1,800 55
International  (per transaction, per person) 3,000 90
No Show Fee (Any changes or cancellation of reservation made after the original flight departure are considered no show)
Within Thailand for Economy class 500 15
Within Thailand for Business  class 1,000 30
International for Economy class 1,000 30
International for Business class 2,000 60
Refund  (For the Points+Cash ticket with refundable)    
Within Thailand (per sector, per person) 1,000 30
International  (per transaction, per person) 2,000 60

- Any changes may result in an additional charge due to a higher price difference from the original booking. Kindly note that PG reserves the right not to refund the fare difference if the new fare is lower.

- For the Point+Cash ticket with refundable , Unused tickets will be refunded in original payment and points will be returned to the member's account within 30 days. Unused points can be re-deposited to member accounts, less any expiring points.