How to Redeem Ancillary Service Awards?

Members can use their accrued FlyerBonus Points to redeem vouchers for any of our four Ancillary Service Awards; Blue Ribbon Club Lounge Access, Airline Ticket Discounts, Pre-Departure Class Upgrades and additional Baggage Allowance.

For information on redeeming an ancillary service awards, members can browse through the 'How-To Redeem' steps listed below.

- For Airline Ticket Discounts Awards
Airline Ticket Discounts can be claimed from Bangkok Airways Ticketing Offices by presenting a valid voucher at the time of booking payment. Awards can also be claimed via our Member Service 1771 by simply informing our staff of the voucher code.
*Remarks:
*FlyerBonus members must process their awards at Bangkok Airways Ticketing Office or Member Service 1771, 2 hours prior to the schedule departure time.

- For Baggage Allowance Awards
Baggage Allowance Awards can be claimed from Bangkok Airways Domestic Ticketing Offices by presenting a valid voucher at the time of booking payment. Awards can also be claimed via our Member Service 1771 by simply informing our staff of the voucher code.
*Remarks:
*To claim the Baggage Allowance Awards, FlyerBonus members must contact Bangkok Airways Domestic Ticketing Office or Member Service 1771 at least 4 hours prior to the schedule departure time for processing of the awards.

- For Pre-Departure Class Upgrade Awards
FlyerBonus members traveling on Class Y and M can benefit from the Pre-Departure Class Upgrade Awards. To claim the award, FlyerBonus members must process their award voucher for Ticket Issuing at Bangkok Airways Ticketing Office Suvarnabhumi or Samui Airport 2 hours prior to the schedule depature date only.

- For Blue Ribbon Club Lounge Access Awards
In order to claim the award, FlyerBonus Members simply present your voucher or state the voucher code for Blue Ribbon Club Lounge Access Award together with Bangkok Airways Boarding Pass to our staff at the entrance of the BRC Lounge to gain access and services.